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Salesforce Admin 201 Certification Training

Salesforce Admin Certification online training by edureka will help you to become an expert by mastering topics such as identify different Salesforce building blocks, Data model, Security model, Automation options, Sales Cloud and Service Cloud modules, Reports and ​Dashboard.


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Why this course ?

  • Salesforce continued to dominate the CRM market in 2016, with 19.7 percent of the market - Gartner
  • Intel, Schneider Electric, VMware, Zendesk, HubSpot, Tableau and many Fortune 500 companies are using Salesforce.
  • Average Salary of SalesForce Administrator is $89,720 - Indeed.com
  • 2K + satisfied learners. Reviews

Instructor-led live online classes

29

May
Mon - Fri ( 15 Days )
11:00 AM - 01:00 PM ( EDT )
15% Off
17995
15295

16

Jun
Fri - Sat ( 5 Weeks )
09:30 PM - 12:30 AM ( EDT )
15% Off
17995
15295

08

Jul
Sat - Sun ( 5 Weeks )
11:00 AM - 02:00 PM ( EDT )
15% Off
17995
15295

16

Jul
Sun - Thu ( 15 Days )
09:30 PM - 11:30 PM ( EDT )
15% Off
17995
15295

Edureka For Business

Train your employees with exclusive batches and offers and track your employee's progress with our weekly progress report.

Instructor-led Sessions

30 Hours of Online Live Instructor-Led Classes.
Weekend Class : 10 sessions of 3 hours each. 
Weekday Class : 15 sessions of 2 hours each.

Real-life Case Studies

Live project based on any of the selected use cases, involving implementation of the various Salesforce tools.

Assignments

Each class will be followed by practical assignments which will aggregate to minimum 25 hours.

Lifetime Access

You get lifetime access to Learning Management System (LMS) where presentations, quizzes, installation guide & class recordings are there.

24 x 7 Expert Support

We have 24x7 online support team to resolve all your technical queries, through ticket based tracking system, for the lifetime.

Certification

Towards the end of the course, you will be working on a project. Edureka will certify you as an Salesforce Admin Expert based on the project reviewed by our expert panel.

Forum

We have a community forum for all our customers that further facilitates learning through peer interaction and knowledge sharing.

Edureka's Salesforce Administrator course will introduce the participants to understand the basic concepts related to the Administration. This will help the students prepare for ADM201 certification

After the completion of the Salesforce Administration course at Edureka, you will be able to:

1. Understand and identify different Salesforce building blocks 

2. Understand the data model 

3. Understand the security model 

4. Understand the business process automation options 

5. Understand the Sales Cloud and Service Cloud modules

6. Understand the reports and dashboard 

7. Understand Salesforce1, SalesforceA, Chatter and Social features

SFDC is the leader in Cloud Computing and there are several job opportunities in the market for different roles like Administrator, Functional Consultant, Designer and Architect. 

SFDC is growing at a CAGR of 30% and clocking more than 5B USD per annum and expected to hit 20 B in the next 5-6 years. SFDC addresses all the aspects of the SMAC (Social Mobile Analytics and Cloud) and Internet of Things space. 

This course serves as good base to get started with SFDC fundamentals. SFDC is the first in the industry to be born on Cloud platform and has set the trend for the Digital Revolution today


This course can be taken up by: 

1. Experienced professionals who are looking to have an exciting career in the leading Cloud Computing platform 

2. Functional consultants who are looking to switch to Salesforce 

3. Fresher's who are looking to get a jump start to their careers in Cloud computing 

4. Siebel and other CRM products

You can check a blog related to Jump-Start Your Career In SalesforceAlso, once your Salesforce Admin training is over, you can check the Top interview questions related edureka blog.

The Administrator course does not require any specific pre-requisites, any working knowledge as an administrator or a functional consultant will be handy.

Participants are expected to have a PC with minimum 2GB RAM and a latest browser and Internet connection. WIndows or Mac is recommended.
Basic Adobe reader and Office tools or Google Docs will be handy.
Participants will be enabled on creating a life-time free SFDC development environment on the Cloud. There are few simple tools that need to installed for specific topics which comprise around 10% of the total course and will be provided in that module.
Towards the end of the Course, you will be working on a project where you will be applying all the concepts learned during this course

Project Name : Student App for Cloud University 
Industry : Cloud Computing

Problem Statement : Cloud University is looking to leverage the SalesForce.com platform to automate the student performance tracking during their tenure in the university, student requests and extra-curricular activities they participate in during the time they spend in the university.

Learning Objectives - In this module, you will be able to understand Cloud Computing concepts, SFDC building blocks Apps, Tabs and other elements, Business and IT Benefits of SFDC, Different SFDC products and Editions, Development environment & Sandboxes.

Topics - History of computing, Service and Deployment models in the Cloud, Market situation, Benefits of the SFDC Cloud Platform, Products and Editions, Types of sandboxes and their features

Learning Objectives - In this module, you will learn to build a custom app on Force.com platform, Understand Company profile and License types, User licenses available in the Developer Org, Page Layout, Search Layouts, Object Limits and you will also learn about the App we are going to build during this course 

Topics - How to sign-up for a free development environment, Look Company profile, User licenses and License types, Introduction to Student Master App, Creating your app, Key object and tab, Look at Page Layout and Search Layout for that object, Look at some standard objects like Accounts and Opportunities and Contacts

Learning Objectives - In this module, you will be able to understand Standard and Custom Objects, Standard and Custom Fields and Datatypes, various Relationships, Lookup Filters, schema builder and explain the implications of deleting fields.

Topics - Create Custom Objects and understand various properties in the Object definition section, Customize standard objects. What is possible and what is not possible, Create Master Detail Relationship between two objects, Create a lookup relationship between two objects, Create a many-to-many relationship between objects, Create lookup filters to restrict number of records in a relationship, View the objects created in Schema Builder, Delete few custom field and understand the implications, Create different field types in the student app

Learning Objectives - In this module, you will be able to understand different levels Org-level, Object level, Record level, Org-level - Profile and Permission sets Login hours, network level and Object Level - Profile and Permission sets 

Topics - Introduction to Security - Analogy, Introducing Org-level security settings with profiles and permission sets, Introducing Object level security settings with profiles and permission sets, Difference between profiles and permission sets

Learning Objectives - In this module, you will learn about Organization wide defaults, Role and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons. 

Topics - Introduction to OWD, Introduction to Role and Role Hierarchy, Introduction to record sharing - Criteria based and Manual

Learning Objectives - In this module, you will learn to create, delete, and customize record types for custom and standard objects, given a scenario, determine the appropriate record types and business processes for custom and standard objects, describe when to use and how to create formula fields, Enforcing Data quality and Integrity and Validation rules. 

Topics - Need for different business processes for different departments and leveraging record types and page layout, Need for formula fields and different types of functions, Different ways to enforce data quality, Perform basic field level validations

Learning Objectives - In this module, you will learn when workflow rules are evaluated, the capabilities of workflow rules and actions, given a scenario, identify the appropriate workflow solution. You will also learn about the capabilities and use cases for the approval process and Introduction to Lightning Process builder. 

Topics - Workflow features and options, Approval features and options, Limitations and Considerations for using workflow and approvals, Introducing Process builder, Compare Workflow, Approval and Process Builder features

Learning Objectives - In this module, you will understand the different sales processes in any organization, Sales Productivity Features, Lead management, products and price books, campaign management. 

Topics - Capture Leads from website and Lead assignment rules, Customize Lead, create queue, Key sales objects Accounts, Contacts, Opportunity, Opportunity teams and Account teams, Using Chatter for collaboration in the sales process across teams, Reports -Standard and Custom reports

Learning Objectives - In this module, you will learn about the capabilities of case management, given a scenario, identify how to automate case management. You will also learn about the capabilities of solution management, the basic capabilities of Communities, the capabilities of the Community application, such as Ideas and Answers and the capabilities of Sales force Knowledge. 

Topics - Capture cases from website and email, Customize case process, Solutions, Communities and Salesforce Knowledge

Learning Objectives - In this module, you will learn about the considerations when importing, updating, transferring, and mass deleting data, given a scenario, identify tools and use cases for managing data. You will also learn about the capabilities and implications of the data validation tools and the different ways to back up data 

Topics - Data Handling and Processing Overview, Exporting data and Regular Backup, Importance of record IDs, Install Apex Data loader, Use the Import Wizard and Data Loader and compare the features, Update , Upsert operations, Delete and Hard Delete records, Transfer record ownership

Learning Objectives - In this module, you will learn about the options available when creating or customizing a report, the impact of the sharing model on reports, the options available when creating and modifying dashboards and the capabilities of custom report types. 

Topics - Execute a report with and without modifications, Create a simple tabular report, Summary and matrix report, Add a chart and few other features like highlighting , Create a custom report type and store in a folder, User filters in reports, Create a simple dashboard

Learning Objectives - In this module you will learn about the capabilities of Salesforce1 and Salesforce and the installation and synchronization options of Salesforce for Outlook. 

Topics - Customizable parts of the SF1 app, security and customisable settings, Navigation menu, Compact layouts and Mobile cards, Basic admin activities on Salesforce A, Outlook and SF synch up

Learning Objectives - In this module, you will be able to identify use cases for AppExchange applications, Describe the capabilities of Salesforce Content, describe how folders can be used to organize and secure communication templates, dashboards, reports, and documents and describe the capabilities of activity management. 

Topics - Activity management - Tasks, Events and Open activities, Creating and tracking tasks and events, Folders and Document templates and AppExchange.

Learning Objectives - In this module, you will learn about the Global action and publisher layouts and the features of Chatter. 

Topics - Chatter groups, feeds, people, Files, Follow records, people, groups, Topics and Files, Global action types-Create, Log a call, Custom VF page, Custom canvas, Publisher layout, Global an Object specific actions

"You will never lose any lecture. You can choose either of the two options:
  • View the recorded session of the class available in your LMS.
  • You can attend the missed session, in any other live batch."
edureka is committed to provide you an awesome learning experience through world-class content and best-in-class instructors. We will create an ecosystem through this training, that will enable you to convert opportunities into job offers by presenting your skills at the time of an interview. We can assist you in resume building and also share important interview questions once you are done with the training. However, please understand that we are not into job placements.
We have limited number of participants in a live session to maintain the Quality Standards. So, unfortunately participation in a live class without enrolment is not possible. However, you can go through the sample class recording and it would give you a clear insight about how are the classes conducted, quality of instructors and the level of interaction in the class.
All the instructors at edureka are practitioners from the Industry with minimum 10-12 yrs of relevant IT experience. They are subject matter experts and are trained by edureka for providing an awesome learning experience.
You can give us a CALL at +91 88808 62004/1800 275 9730 (US Tollfree Number) OR email at sales@edureka.co

  • Once you are successfully through the project (Reviewed by a edureka expert), you will be awarded with edureka’s Salesforce Admin Certificate.
  • edureka certification has industry recognition and we are the preferred training partner for many MNCs e.g.Cisco, Ford, Mphasis, Nokia, Wipro, Accenture, IBM, Philips, Citi, Ford, Mindtree, BNYMellon etc. Please be assured.