Puppet agent log shows error "could not back up"

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Aug 2 in Puppet by Amy
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1 answer to this question.

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If agents log errors like "could not back up," nodes are likely attempting to back up files to the wrong hostname, it means that agents can't reach the filebucket server.

On the master, edit /etc/puppetlabs/code/environments/production/manifests/site.pp so that filebucket server attribute points to the correct hostname:

# Define filebucket 'main': 
filebucket { 'main': 
server => '<PUPPET_MASTER_DNS_NAME>', 
path => false, 
}

Changing the filebucket server attribute on the master fixes the error on all agent nodes.

answered Aug 2 by Sirajul
• 16,880 points

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