Scrum Framework/Methodology for Services/Operations too?

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Just checking if Scrum Framework/Methodology is good to use for services/operations where sprint-demo is always monotonous - "so and so many p1 issues completed within SLA etc.."

Please point/advise me on a good use-case on effectively adopting/practicing SCRUM methodology for a services organization.

Sep 21 in PMP by Rajiv
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