Puppet: error "Name or service not known."

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telnet <puppet master's hostname> 8140

This command resulted in an error: 

error "Name or service not known."

What exactly is the issue? How to solve this error? I am using puppet enterprise 2019.1.

Aug 1 in Puppet by Namik
• 1,200 points
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1 answer to this question.

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You get this error usually if agents can't reach the Puppet master.

In order to troubleshoot:

  1. Verify that the Puppet master server is reachable at a DNS name your agents recognize.

  2. Verify that the pe-puppetserver service is running.

answered Aug 1 by Sirajul
• 31,180 points

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