RDP connection fails to Windows on GCP

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I am trying to connect to a Windows instance using RDP on Google cloud. My instance has a Remote desktop service installed. All other configurations are in check. What's the issue?
Nov 8 in GCP by anonymous
• 4,320 points
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1 answer to this question.

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If you have Windows Remote Desktop Services installed on your instance, then the conditions of the Client Access Licenses (CALs) are enforced. With these CALs, RDP connections will fail under any of the following conditions:

  • You used all your available licenses

  • Your RDS trial period has expired

If your RDP connections fail, you can use the admin switch to connect to the instance for administrative purposes. This can be done on a Windows machine by using the native Remote Desktop Connection client.

%systemroot%/system32/mstsc.exe /admin

To resolve issues with RDP connections, purchase new licenses for your instance. For more details about CALs, review the Microsoft documentation.

Alternatively, if Remote Desktop Services is not required, uninstall the service and use the regular RDP connections.

answered Nov 8 by Sirajul
• 38,820 points

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