Hello, A Tag is a keyword of term assigned to a Work Queue item as a method of categorizing or grouping that item. It can be used when getting items (Using Get Next Item) from the Work Queue. Adding a Tag to a Work Queue item simply requires the use of an Action Stage. Add an Action stage into your process flow. In the Action stage, perform the following actions −
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Select the Internal – Work Queues Business Object.
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Select the Tag Item Action.
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Set the Item ID Input Parameter to be the Item ID for the Work Queue Item you wish to tag. The item does not need to be locked to add a tag.
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Set the Tag Input Parameter to be the Tag that you want to add to the Work Queue item.
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Click OK.