As a Project Manager how do you deal with conflicts

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How do you deal with conflicts?
Aug 17, 2020 in PMP by anonymous
• 19,620 points

1 answer to this question.

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Hi, here's what I would do in case I am the project manager in such a scenario.

  • First, Getting the Whole Story- Understand the reason for conflict. 
  • Focus on behavior and events, not on personalities. Be neutral. 
  • Summarize the areas of agreement and disagreement. 
  • Discuss which areas of conflict are most important to each of you to resolve. 
  • Maintain a collaborative, “let’s-work-out-a-solution” attitude.
answered Aug 17, 2020 by Shadav

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