Question

Why is my Power BI custom visual (built with TypeScript) not rendering on the mobile app, even though it works on desktop?

When using custom visuals created with TypeScript in Power BI, I want to ensure they render properly across different devices, especially on mobile. How can I adapt the visual’s behavior or configuration so it works consistently across both desktop and mobile, taking into account the device-specific limitations or settings?

Answer 1

To guarantee that your TypeScript-built Power BI custom visual is compatible with desktop and mobile devices:

Device-Specific Restrictions: Mobile is subject to rendering limitations. To improve compatibility, simplify the image.

Responsive Design: Utilize the resize API to make the visual responsive to the sizes of mobile screens.

Rendering Engine: Test and optimize images for both environments because the mobile app uses a different rendering engine.