What is the use of Amazon Lex

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Can someone explain me the use of Amazon Lex? How can I create a chat bot using Amazon Lex?
Feb 8, 2019 in AWS by Disha
 • 736 views

1 answer to this question.

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The most common use-cases include:

  • It is used as a Informational bot – it can be used to build an automated customer support. like swiggy cs
  • Application/Transactional bot – build a stand-alone pizza ordering agent or a travel bot like dominos
  • Enterprise Productivity bot – build custom bots to connect to enterprise data resources
  • Device Control bot– use the bots to issue control commands to connected devices
answered Feb 9, 2019 by Radha

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