How to resolve busy resource in BluePrism to run a process in the control room?

0 votes

I want to run a process from the control room. On dragging the process to the only resource I have available, I get the error message: [Resource] is too busy to run that process. I have retired the other processes I used to run in the control room, set the business objects I use in the process I want to run as Exclusive to get highest priority, but I am still not able to run my process because my resource is still busy. How can I solve this? Screenshot here: Busy Resource

Thanks!

Oct 8, 2018 in RPA by eatcodesleeprepeat
• 4,720 points
1,182 views

2 answers to this question.

0 votes

the most common cause of that error is that there is "pending" session already waiting for the resource. Remove all filters from the bottom view and check if there's no pending session waiting for your "start" action.

answered Oct 8, 2018 by Priyaj
• 57,300 points
0 votes
Did you manage to resolve this problem ? I have the same issue where my resource states it is busy and that there is 1 pending message, but no pending messages show in the session management.

Tim
answered Jul 2 by Tim

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