Hey there, Process Templates are used in Blueprism in following scenarios:
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Where the Work Queue is loaded with new work and the Get Next Item action is used is standardized across all processes
 
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All complete cases are routed through a “Resolve Item” page and all exception items are routed through a “Resolve Exception” page.
 
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This is easier to develop and support than having multiple Mark Exception and Mark Completed stages throughout your process
 
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Process development is quicker because examples are provided of different Work Queue loading scenarios
 
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It is easier to familiarize yourself with already created processes since they follow similar templates.