How to monitor & track a chatbot on Amazon Lex?

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So, once you have created a bot on Amazon Lex, is there a way to keep track of the bot. How will I know if the bot is still healthy or not?

Nov 8, 2018 in AWS by datageek
• 3,000 points
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1 answer to this question.

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You can track metrics for your bot on the ‘Monitoring’ dashboard in the Amazon Lex Console. Currently, you can track the number of missed utterances, request latency and traffic by channel for your bot. You can view list of utterances that were not recognized by your bot, aka 'missed utterances'. With these monitoring capabilities, you view how your users are interacting with the bot and make improvements over time.

answered Nov 8, 2018 by Archana
• 5,480 points

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