Azure DevOps - how to track planned vs unplanned work items

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My team wants to keep track of work that has been planned and prioritized at an expected pace, vs work that came in for immediate handling. First, but we've looked at all of the canned fields and didn't see an obvious field that fits.
Is there a better way for this task?
Apr 21, 2022 in Other DevOps Questions by Kichu
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