Unable to Connect to import or direct query reports

0 votes

Opened BI this morning and am getting "Unable to Connect" error with not further details. Pretty much useless.

2016-10-21 15_45_21-Untitled - Power BI Desktop.png

The gateway is still up and running and data is refreshing online which is great.

I have tried reinstalling BI desktop, signing out, signing in with different users, attempting to create new import and direct query reports all no good.

When opening a direct query file that I have previously created I get
2016-10-21 10_57_16-BD Log - Forest Management Live - Power BI Desktop.png

I can get through to the report but unable to refresh the data or acutally do any modelling.

When trying to refresh a Power BI Direct Query file I get the below error.

Nov 20, 2020 in Power BI by Roshni
• 10,500 points
308 views

1 answer to this question.

0 votes

Check your cached data sources. Once in a while, it seems like these can go bad, or a change somewhere to password or configuration impacted them.

You can edit or remove your cached data sources by going to File - Options and Settings - Data Source Settings - click on "Global Permissions" highlight the data sources that are affected and either update them or delete them and reconnect. This should resolve any connection error as long as all the permissions are there.

answered Nov 20, 2020 by Gitika
• 65,870 points

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