PowerBI app is hanging showing Building your app

0 votes

We built some reports and published them in a PowerBI app. This all worked fine until recently.

If we go to the app (link https://app.powerbi.com/groups/me/apps/[GUID]), all we see is a spinner "Building your app ..." that never ends.

If we go to a report in the app (link https://app.powerbi.com/groups/me/apps/[GUID]/reports/[ANOTHERGUID], all is fine, the report shows as expected.

We'd like to know what we can do to fix this (already played with licenses and republishing to smaller audience)

Mar 15 in Power BI by Edureka
• 9,320 points
48 views

1 answer to this question.

0 votes

The steps I took to remedy the problem are outlined below.

The first thing I did was go into the user's account and see what licences were given to them.
Either Azure Active Directory or the Office 365 Admin Portal can be used to do this.
My account has a Power BI Free License and a Power BI Pro License, much like in the sample below.
image
The Power BI (free) license was assigned to the user account initially, according to my understanding. Then came the assignment of the Power BI Pro license.
To fix this, I had to delete the user account's Power BI (free) license.
Following licenses were allocated to the same user account once it was upgraded.
image
I then asked the user to log in again, and they were able to see the App and the data it contained.





 

answered Mar 21 by Edureka
• 8,820 points

Related Questions In Power BI

+1 vote
1 answer

Is it possible to manage limits while using dedicated capacity power bi embedded app service?

These limits are not related to using ...READ MORE

answered Sep 24, 2018 in Power BI by Hannah
• 18,570 points
280 views
0 votes
1 answer

Embedding Power Bi Report Promise is not defined powerbi.js

IE does not yet support Promise. You ...READ MORE

answered Oct 30, 2018 in Power BI by Shubham
• 13,490 points
1,128 views
0 votes
1 answer
0 votes
1 answer

Power BI - how to authenticate to app.powerbi.com silently

 I have to create the application in ...READ MORE

answered Feb 21 in Power BI by CoolCoder
• 4,360 points
153 views
+1 vote
1 answer

Is there a way to convert JSON data to readable table in power bi

Follow these steps step 1 - Click on ...READ MORE

answered Sep 24, 2018 in Power BI by Hannah
• 18,570 points
11,639 views
0 votes
1 answer

Is government, academic and nonprofit pricing available for Power BI?

Yes, nonprofit pricing is available when purchasing ...READ MORE

answered Sep 26, 2018 in Power BI by Kalgi
• 52,350 points
197 views
0 votes
0 answers

PowerBI app is hanging showing "Building your app ..."

We built some reports and published them ...READ MORE

Mar 1 in Power BI by Edureka
• 9,320 points
55 views
0 votes
1 answer

PowerBI Data Model and Slicers for Many-to-Many-to-Many too Many Over Time

A relationship with a many-many cardinality in Power BI ...READ MORE

answered Mar 2 in Power BI by Edureka
• 8,820 points
78 views
0 votes
1 answer

Spell check in PowerBI

Use this API service and create a ...READ MORE

answered Mar 2 in Power BI by Edureka
• 8,820 points
33 views
webinar REGISTER FOR FREE WEBINAR X
Send OTP
REGISTER NOW
webinar_success Thank you for registering Join Edureka Meetup community for 100+ Free Webinars each month JOIN MEETUP GROUP