Sometimes payments are declined, and when they are, we might stop running your services until your payment can be processed. Fortunately, you can get your services running again in just a few steps.
-
Find out the reason for the decline. You can view declined payment information for your billing account on the View Transactions and Documents page, accessible via the Payment Overview tab. In your transaction history, you can see the date of the decline, the amount, and if your bank shared it with us, the reason for the decline. (Keep in mind that Google doesn't decline payments; your bank or credit card institution does.)
-
Contact your bank or credit card company. If you can't figure out why your payment was declined or if you can't solve the issue, contact your bank or credit card company. Give them the date and amount of the declined payment, and they should be able to tell you what the problem is and help you fix it.
-
Re-enable your form of payment. After you've contacted your bank and made sure that the form of payment will work, here's how to re-enable it:
-
Sign in to the Google Cloud Console.
-
Open the console navigation menu (menu) and select Billing.
-
If you have more than one billing account, select Go to linked billing account to manage the current project's billing. To locate a different billing account, select Manage billing accounts.
-
From the Billing navigation menu, click Payment method.
-
Find the form of payment and check to make sure that all the details are correct for this form of payment.
-
Below the information for the form of payment, click Re-enable form of payment.
Hope it works!!
To find out more about Google Cloud, join Google Cloud training today.
Thanks!
