UI UX design or audit - how to measure the costs

Question

lately I've been asked to do a UI or UX audit and to be honest I truly don't know how to charge people for this... The story is that I've used some portal X and I've started complaining about how unfriendly it is and they asked me to do a full audit for them... so I did... It took me 8h of writing a doc about what things are good and what are bad - just in general, since we've agreed to sign a new contract for a detailed audit (with graphics, talking with people etc.) if they'd like the general one.

In short:

How to charge it? I can do something like: price * hours. But it's like I've used that portal for about two months so I didn't have to get to know it and I don't even know how to measure that. It took me 8h of writing the doc... I've charged them about $200 but I didn't do that kind of stuff before (not in commercial space) so I can't show any recomendations or anything... and I'm feeling like that's gotta be worth a some real cash since this is really hard and often people get it wrong... like... really really wrong...

Would be great to hear what people in the UI/UX business have to say about it. TIA.

Answer 1

When it comes to charging for a UI/UX audit, there are several factors to consider:

1. Scope of the audit: Determine what specifically the client wants you to evaluate and how detailed the audit needs to be. Will you be looking at the overall user experience, the visual design, the usability, or a combination of all three? Will you be conducting user research or just evaluating the existing design? The more extensive the audit, the higher the price.

2. Expertise and experience: Consider your own level of expertise and experience in conducting UI/UX audits. If you're just starting out, you may charge less than someone with several years of experience and a strong portfolio of successful audits.

3. Time: Estimate how much time the audit will take you, including any research, analysis, documentation, and meetings with the client. Make sure to factor in enough time for revisions and client feedback.

4. Deliverables: Determine what deliverables you will provide the client, such as a detailed report, wireframes, mockups, or a presentation. The more deliverables you provide, the higher the price.

Based on these factors, you can come up with a price that reflects the value of your expertise and the time and effort you'll put into the audit. For example, if your hourly rate is $50 and you estimate the audit will take 10 hours, you could charge $500 for the audit.

Ultimately, it's up to you to determine your own pricing based on your expertise, the scope of the audit, and the client's budget. Just make sure to communicate clearly with the client about what they can expect from the audit and what the final deliverables will be.

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