Salesforce picklist values not showing up in picklist

Question

I have added values to a Custom Object multi-select picklist as well as a Standard Object multi-select picklist (both fields are custom) and the new values fail to show up on the record as a choice in the picklist. No field level security was changed or any visibility settings were altered. Anyone know why these new values will not show?

Answer 1

For both standard and custom objects, go to the Record Type settings. The "Picklists Available for Editing" section appears when you click on the record type. You should be able to add the new picklist values from there.

At the field level, the picklist values are similar to a master list. Only a subset of the list will appear if you use record types.

Hope this helps!

Check out the Salesforce Training program to learn more.

Thanks!