Contingency Plan and Crisis Management - cloud based applicable deployment

Question

Please share your suggestions for Contingency Plan and Crisis Management for a cloud-based software application deployment - involves frequent deployments as following agile methodology.

Looking for suggestions including based on real experience.
 

Answer 1

If you are referring to Issue Management related to post-deployment problems, that should fall under your company's standard Problem Management policies and processes. Regarding a contingency plan for failed deployments, the most common approach is a rollback to the previous (working) state so you'd need to define the criteria for executing this rollback and design the processes and tools to support such a rollback taking into account that data might have "drifted" between the time of the last backup and the time of rollback.