Salesforce com UNABLE TO LOCK ROW unable to obtain exclusive access to this record

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In our production org, we have a system of uploading sales data into Salesforce using command line data loader. This data is loaded into a temporary object Temp. We have created a formula field (which combines three fields) to form a unique key. The purpose of the object is to reduce user efforts for creating the key manually.

There is an after insert trigger on Temp which calls an asynchronous method which upserts the data to another object SalesData using the key. The insert/update trigger on SalesData checks the various fields and creates/updates the records in another object SalesRecords. After the insertion/updation is complete, all the records in temp object Temp are deleted. The SalesRecords object does not have any trigger on it and is a child of another object Sales. The Sales object has some rollup fields which are summing up fields from SalesRecords object.

Lately, we are getting the below error for some of the records which are updated. UNABLE_TO_LOCK_ROW, unable to obtain exclusive access to this record

Please provide some pointers to resolve the issue

Mar 17 in SalesForce by surbhi
• 3,810 points
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