Windows Azure Portal login to portal and receive error We are having trouble logging you into the portal

Question

1. Open browser
2. Navigate to http://www.windowsazure.com/en-us/
3. Select portal top right
4. login with my email address
5. Receive the below error

https://manage.windowsazure.com/Error/Login?getsupport=true&f=255&MSPPError=-2147217320

Receive the error " We are having trouble logging you into the portal Please contact Customer Service for assistance."

Does anyone have any suggestions on how to resolve this issue?

Answer 1

1. Sign out of Teams (if user info remains).
2. Locate "Credential manager" using the search field.
3. Look for "Windows Credential."
4. Delete all cached credentials for Teams.
5. Now remove everything from the percent appdata percent Microsoftteams folder.
6. Sign in to Teams once again.