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Learning Objectives - In this module, you will focus on introduction of the service transition and its core concepts.
Topics - Purpose & Goal of Service Transition, Scope of Service Transition, Value to Business, Context of Service Transition in relation to all other lifecycle stages.
Learning Objectives - In this module, you will learn about the knowledge, interpretation and analysis of service transition principles along with best practices for effective service transition.
Topics - Knowledge, Interpretation & Analysis of Service Transition, Best practices for effective transition, Service Transition inputs & outputs for effective transition, Service Transition Performance & Typical metrics.
Learning Objectives - In this module, you will learn about the managerial & supervisory aspects of ITIL processes covered in the service transition stage (but excludes day-to-day operation of process which is covered in RCV-capability module. Understanding the Purpose, Scope & Objective of each service transition process and they generate value
Topics - Managerial & Supervisory aspects of ITIL Processes in the service transition stage, Purpose & Objective of different service transition process.
Learning Objectives - In this module, you will be introduced to a high level view of the communication and stakeholder management activities. The topics include managing communication, commitment, organizational change and stakeholder change.
Topics - Managing Communication, Commitment & Understanding changes in terms of organizational & stakeholder aspects.
Learning Objectives - In this module, you will get to understand roles and responsibilities and organizational structure that are appropriate with service transition. Service Transition roles and responsibilities are reviewed along with organizational context of service transition
Topics - Roles & Responsibilities and organizational structure for service transition based on organizational context of service transition.
Learning Objectives - In this module, you will understand the technology considerations of service transition. The technology role is explored, as well as how it should be “designed in“ and mechanisms for maintaining and maximizing benefits from the technology.
Topics - Technology considerations of service transition, design & mechanism for maximizing benefit from the technology.
Learning Objectives - In this module, you will understand the implementation and improvement of service transition in an organization.
Topics - Implementation & Improvement of service transition
Learning Objectives - In this module, you will be able to understand the challenges, critical success factors(CSF) facing transition and how risk mitigation contributes to service transition.
Topics - CSF facing transition, Risk Mitigation to service transition.
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Principle Consultant at Infosys
Experience with Edureka is world class. I took 2 courses Informatica PowerCenter 9.x and Tableau Certification Training. I feel both the courses had extremely knowledgeable instructors, professional course delivery, recorded classes, great customer support and the access to needed tools at the comfort of your time and place (home). I have not seen such a value for money for anywhere in the world. I will keep taking many many courses with Edureka! Thank you for your help I am able to increase my billing rate and subject level expertise."
Financial Analyst, JPMorgan Chase & Co.
I was taking a course for Data Visualization with Tableau , and had wonderful experience with edureka, The instructors are well presentable and dedicated and have gone extra mile to provide the insights for the course. The instructor had done a great job to explain each and every feature with a real life example and provided hands on live examples during the sessions. Very well done edureka, I am willing to take some courses from you in near future and thanks you for making my learning experience knowledgeable and enjoyable. Definitely worth the effort and good value for money.
AIX Administrator at IBM Global Services
I really had overwhelming experience with edureka. I was looking for class room training for AWS course. But the edureka representative explained me the advantageous of the online program that they are providing. Best part about it is, they provided all the class room recordings and in future you can attend the online classes of the same course again WITHOUT any additional cost. This is awesome. I really recommend edureka training programs for career growth. I am sure you will fell the same, if you are part of edureka.
I have done Spring Framework and Hadoop framework training from Edureka. I am very happy with the training and help they are providing.The sessions were very informative. The instructors are highly knowledgeable.They provide a set of videos from a previous session, so you can watch the course before you participate. This way you can get the most out of the course.Excellent Customer Service starting with signing up of the course. I really appreciate Edureka Support team. They are really doing a fantastic job. All my queries were answered properly and promptly.You get recording of the classes, presentations and labs in LMS. And good feature is you have lifetime access to LMS of course you have taken, so you can refer, revise any topic when you want.I can safely say Edureka is one of the best training company.
Solution Engineer-Open Source Analytics at IBM, former Systems Architect at Hortonworks
The courses are top rate. The best part is live instruction, with playback. You get all the presentations and labs. Great instructions. But my favorite feature is viewing a previous class. They provide a set of videos from a previous session, so you can watch the course before you participate. This way you can get the most out of the course. Also, they are always there to answer questions, and prompt when you open an issue if you are having any trouble. Added bonus ~ you get lifetime access to the course you took!!! I have taken so many courses and then not really gotten to work with a technology until I forgot most of what was taught. Edureka lets you go back later, when your boss says I want this ASAP!" ~ This is the killer education app... I've take two courses and I'm taking two more. Love these guys."
Principal Data Engineer at Staples
I took kafka and datascience classes with EDUREKA and its overall nice. After thorough scanning of available online courses, I decided to go with edureka and am quite satisfied with it. To start with the Sales and support team- they were fantastic- really fast and responsive. There was never any technical issue like audio/video/connectivity during the course which is good. The classes were very smooth.The instructors were really good and deliverd the course content very well. They had very good theoretical and practical knowledge of the respective courses. Great Job! Thanks for the learning experience! Keep it up!!!
Data Warehouse Guru, Greater Los Angeles Area
I found the big data course from Edureka to be comprehensive, and practical. Course instructor was very knowledgeable, and handled the class very well in terms of making it interactive, keeping it interesting, and responding to all questions from students. The support staff was excellent as well, engineers assisted me remotely when I encountered an issue with HDFS even after the course was over. Overall, highly recommend Edureka for big data training and more.
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