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Online Self Learning Courses are designed for self-directed training, allowing participants to begin at their convenience with structured training and review exercises to reinforce learning. You'll learn through videos, PPTs and complete assignments, projects and other activities designed to enhance learning outcomes, all at times that are most convenient to you.
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Learning Objectives - In this module, you will focus on introduction of the service transition and its core concepts.
Topics - Purpose & Goal of Service Transition, Scope of Service Transition, Value to Business, Context of Service Transition in relation to all other lifecycle stages.
Learning Objectives - In this module, you will learn about the knowledge, interpretation and analysis of service transition principles along with best practices for effective service transition.
Topics - Knowledge, Interpretation & Analysis of Service Transition, Best practices for effective transition, Service Transition inputs & outputs for effective transition, Service Transition Performance & Typical metrics.
Learning Objectives - In this module, you will learn about the managerial & supervisory aspects of ITIL processes covered in the service transition stage (but excludes day-to-day operation of process which is covered in RCV-capability module. Understanding the Purpose, Scope & Objective of each service transition process and they generate value
Topics - Managerial & Supervisory aspects of ITIL Processes in the service transition stage, Purpose & Objective of different service transition process.
Learning Objectives - In this module, you will be introduced to a high level view of the communication and stakeholder management activities. The topics include managing communication, commitment, organizational change and stakeholder change.
Topics - Managing Communication, Commitment & Understanding changes in terms of organizational & stakeholder aspects.
Learning Objectives - In this module, you will get to understand roles and responsibilities and organizational structure that are appropriate with service transition. Service Transition roles and responsibilities are reviewed along with organizational context of service transition
Topics - Roles & Responsibilities and organizational structure for service transition based on organizational context of service transition.
Learning Objectives - In this module, you will understand the technology considerations of service transition. The technology role is explored, as well as how it should be “designed in“ and mechanisms for maintaining and maximizing benefits from the technology.
Topics - Technology considerations of service transition, design & mechanism for maximizing benefit from the technology.
Learning Objectives - In this module, you will understand the implementation and improvement of service transition in an organization.
Topics - Implementation & Improvement of service transition
Learning Objectives - In this module, you will be able to understand the challenges, critical success factors(CSF) facing transition and how risk mitigation contributes to service transition.
Topics - CSF facing transition, Risk Mitigation to service transition.
Edureka’s ITIL Service Transition Professional Certificate Holders work at 1000s of companies like
A total Hands Down!!! Teaching 5/5, Tech Support 5/5, Quality of education 5/5. This is by far 1 stop solution for your studies. I took Python course and was amazed by the teaching. Amazing teachers and course material. 24x7 support for even small queries now that's what I call a pure dedication. I love the whole edureka team. You just got a permanent customer Edureka. Thank you for all the small and big things you did for me. A special thanks to sales team for going out of the way to help me understand the course module and providing me with wonderful offers ;) Cheers:)
Edureka is Best Online training in throughout my career (11 years). I subscribed for DevOps and course is well organized and will get hands by just following PPT, Videos and Lab exercises (Before they launch any course they do lot of home work). Best thing about Edureka is when you stuck while doing Lab exercises just mail to support team, they will call and guide to solve it for sure. It has excellent trainers and support team with 24x7 support.
I would definitely like to give more than 5 stars to Edureka, i have been associated with more than two years from now, and i have never had any issue or any complains. Support staff is excellent and very professional, the amount of time they spend with each customer is really appreciated. Today I registered for the PMP training, and Mr Shyam from sales was extremely good to do the registration process. Keep up the good work , a very well organized and structured company I would say.
Edureka is providing the best software training I have seen in my 10 years of IT career. I have been an Edureka student for over one year now. Having completed courses such as AWS Architect Certification Training, DevOps Certification Training and Hadoop Administration. I must say Edureka has excellent course content for some of the latest software technologies and is suplimented by well experienced trainers. I am impressed by all the trainers I came across with edureka. Also Edureka provides unique training platform where each live session of the course is recorded and this can be played back unlimited times by the student and has lifetime access to these recordings. This is great way to learn and stay ahead.
Experience with Edureka is world class. I took 2 courses Informatica PowerCenter 9.x and Tableau Certification Training. I feel both the courses had extremely knowledgeable instructors, professional course delivery, recorded classes, great customer support and the access to needed tools at the comfort of your time and place (home). I have not seen such a value for money for anywhere in the world. I will keep taking many many courses with Edureka! Thank you for your help I am able to increase my billing rate and subject level expertise."
Clean, simple and a fantastic learning resource. The courses are a great resource for personal development and continual learning. They are well structured and provided both ease of access and depth while allowing you to go at your own pace.Support team people is also really very cooperative and helps out at there best.