Salesforce Lightning is likely familiar to anyone who works with or plans to use Salesforce. Could you please explain what it is and why it is a topic of discussion?
We’ll explain everything in this blog post in the most straightforward manner possible—no complicated terms, just the features, advantages, and reasons why moving to Lightning might revolutionize your company.
What Is Salesforce Lightning?
Salesforce Lightning is a tool to build apps on the Salesforce platform. It uses a simple, drag-and-drop interface. You don’t need to write code to create apps.
Lightning includes tools like the App Builder and Experience Builder. These let you design apps and pages quickly. It also has the Lightning Component Framework to reuse parts of your app easily.
The platform offers a clean and modern design. It helps users work faster and smarter with built-in AI features. You can build apps for both desktop and mobile.
Lightning also connects to AppExchange. This gives you access to many ready-to-use components. It follows good design rules using the Salesforce Design System.
In short, it makes it easy for anyone to build powerful, user-friendly apps.
Salesforce Lightning features
Experience Builder is a user-friendly graphical interface designed for high efficiency. It allows administrators to create powerful communities using Lightning templates and components – all without writing code.
Lightning App Builder enables the creation and customization of apps through a no-code approach, featuring intuitive drag-and-drop functionality for faster development.
The Lightning Component Framework offers a set of tools and add-ons for building reusable components, standalone applications, and customizations for the Salesforce Mobile App.
AppExchange provides access to a library of over 300 partner-built components that can be seamlessly integrated into the App Builder.
Salesforce Design System delivers consistent style guidelines and user experience recommendations to support visually appealing and functional app development.
Lightning Connect acts as a data integration tool that enables Salesforce applications to easily access and use external data from sources that follow the OData protocol.
Lightning developers can make custom parts that can be used again and again, which other managers and developers can then add to their Lightning Experience and Salesforce mobile apps.
By customizing and deploying its components without any problems, businesses can speed up app creation and improve performance.
Salesforce Lightning Tutorial
Salesforce Lightning Experience
Salesforce Lightning Experience is a modern and user-friendly interface. It helps sales teams close deals faster. It also helps service teams assist customers more efficiently.
The design is clean and simple to use. Users can find tools and data quickly. It includes smart features that boost productivity. You can access better reports and dashboards.
It also works well on mobile. Everything is organized to save time and improve results. Lightning Experience is built to support daily tasks with ease. It helps teams focus on what matters most, like selling and supporting customers effectively.
Salesforce Lightning vs. Classic
| Feature | Salesforce Lightning | Salesforce Classic |
|---|---|---|
| User Interface | Modern, clean, and intuitive design | Outdated and text-heavy layout |
| Activity Timeline | Tracks all interactions and tasks in a visual timeline | Not available |
| AI Features | Includes Einstein for lead scoring and insights | Not included |
| Forecasting | Advanced forecasting with multiple customization options | Basic forecasting tools |
| Security | Enhanced with an extra security layer | Standard security features |
| Homepage | Customizable homepage with charts, news, and key metrics | Basic homepage with limited customization |
| Mobile Support | Fully optimized for mobile and all browsers | Limited mobile experience |
| Customization | Drag-and-drop layout builder for pages | Requires more manual development effort |
| Availability | Default interface for all new users | Still supported but not recommended for new users |
Salesforce Field Service Lightning
Salesforce Field Service Lightning is a powerful tool designed to improve how businesses manage their on-site services. It helps streamline operations by connecting teams, products, and customers on one platform.
Centralized Platform: Connects customers, products, and service teams on a single platform for smooth operations.
Smart Scheduling: Assigns the right technician to the right job based on skills, location, and availability.
Mobile Access for Field Agents: Field technicians can access job details, customer history, and tools directly from their mobile devices.
Real-Time Job Tracking: Managers can monitor job progress live and make instant updates to avoid delays.
Organized Service Flow: Supports installation, repair, and maintenance tasks while improving team performance and customer satisfaction.
5 Reasons Why You Need to Switch to Lightning
Enhanced User Experience
It offers a modern, smoother interface that improves productivity for developers, admins, and end-users.Stronger Security
Users can’t change security levels during a session. They must log out and sign in again, adding an extra layer of protection for high-security organizations.Mobile-Friendly Design
Lightning helps build responsive apps that work well across all devices, matching the growing demand for mobile-first platforms.Personalized Customer Experience
The Lightning Customer Community feature lets businesses offer tailored experiences, boosting customer satisfaction and engagement.Access to Tableau CRM
Users can get detailed, updated reports every hour through Tableau CRM (formerly Einstein Analytics). It supports advanced calculations but requires a paid plan starting from $75/month.
Conclusion
Salesforce Lightning is a powerful upgrade that enhances productivity, user experience, and app customization. With features like AI integration, mobile responsiveness, and strong security, it helps businesses deliver faster and smarter solutions. Whether you’re new or switching from Classic, Lightning makes a clear difference.
To learn more, check out Edureka’s Salesforce Admin and Developer course. You can also explore What is Salesforce, follow this Salesforce Tutorial, or prepare for your next interview with these Salesforce Interview Questions.
FAQs
What is Salesforce Lightning?
Salesforce Lightning is a modern framework and user interface that helps build responsive, fast, and customizable apps within the Salesforce platform.
What is the difference between Salesforce CRM and Lightning?
Salesforce CRM is the overall customer relationship management platform, while Lightning is a modern UI and development framework within Salesforce that enhances user experience and app customization.
What is the salary of Salesforce Lightning?
The average salary for a Salesforce Lightning Developer in India ranges from ₹6 LPA to ₹15 LPA, depending on experience and skills.
What is lightning mode in Salesforce?
Lightning Mode in Salesforce refers to the modern user interface and experience designed to enhance productivity, featuring faster performance, customizable dashboards, AI-powered insights, and mobile responsiveness.